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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Brooking, Jr

July 21, 2026

5  out of  5
rating by William Brooking, Jr
"Jolene has been a blessing to work with! From the ease of a dog bite issue, back roof leaking and just keeping me up to date on all my insurances. She told from day 1 “Mr. Brooking I’m not sure I can save you money however I can make your money work harder for you” and I’ve gotten substantially more insurance for the same monies I was paying my previous insurance company!!"
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Liz LaMontain

July 10, 2026

5  out of  5
rating by Liz LaMontain
"Jolene and her staff are always very attentive and take care of our needs down to the smallest detail. Her staff shares her passion and you know that they have your best interests in mind not only when it comes to insurance, but also everyday life in general. They take the time to get to know their clients and make them feel understood. I will always recommend Jolene and even though I just moved almost an hour away, I will continue my business through her office. Thank you!"
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Katie Kanai

June 16, 2026

5  out of  5
rating by Katie Kanai
"Jolene and team are amazing! I switched after having issues with my old insurance. She got everything set up quickly. When I got married we added homeowners to our policy. She took the time to give me different options and discuss different pieces of the policies to me. The bundling with my brother and now my husband has helped me save where I can.

I can't say enough about this group! If you want knowledgeable and family-oriented people, this is the group!"
We responded:
"Thanks for the review Katie! It has been a pleasure being part of your journey- and getting to help protect the things that mean a lot to you! Can’t wait to see what other great things you do! "
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Angela Frazier

May 27, 2026

5  out of  5
rating by Angela Frazier
"Saved money alot!"
We responded:
"We are so happy to hear that! When insurance costs are skyrocketing, being able to get great coverage and save money is a win! Thanks for the review Angela! "
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Vee Sano

April 16, 2026

5  out of  5
rating by Vee Sano
"My state farm agent is the best ever."
We responded:
"That’s only because we get to have cool, fun, friendly customers like you ; )"
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GameMasterNYC

July 18, 2025

5  out of  5
rating by GameMasterNYC
"Brittany from State Farm is amazing. She is so friendly and knowledgeable. She explained everything in detail, answered all my questions and was a true professional. I felt like I was genuinely joining a family more so than a company.

I’ve used different insurance companies in the past but none compare to State Farm. I saved a lot on my auto insurance and plan on switching my homeowners insurance as well when I am able to.

Doesn’t get any better when you save money and love the company that’s saving you the money because you genuinely feel like they are looking out for your best interest. The individual localized locations add a personal touch lost by many other companies.

I promise you that once you give State Farm a shot you won’t want to deal with any other insurance company again."
We responded:
"Brittany is amazing! She is a genuinely kind and caring person- and it shows in the ways she takes care of our customers. Thank you for the shout out to a great team member! We appreciate you! "
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Leazia Berry

June 20, 2025

5  out of  5
rating by Leazia Berry
"I’ve been with Jolene at State Farm since 2020. A friend actually put me on to her agency. The staff there is amazing and so is Jolene herself. They go above and beyond when it comes to my needs and they aren’t about trying to make the sale. They tell you straight up what to expect.

Ive had 3 or 4 accidents since my switch (all but 1 weren’t my fault) and they literally were there to answer all of my questions and even let me know about what is effecting my rate when it increases.

I tell everybody close to me when they’re shopping for insurance to call Jolene’s Office, because honestly, I’ve had the best experience with them from shopping around, to moving, and even purchasing new cars.

And for busy people or those who hate having to leave the house, I think I’ve only had to go in person maybe 3 times.

Any way, I love the team and the customer service is phenomenal !"
We responded:
"Leazia! I just read this review and it brought tears to my eyes! What a fantastic shout out for our team and office. We are so lucky to have you- and to be able to help you, through the good and the bad! Thanks for being awesome! "
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Moises Avramidis

June 6, 2025

5  out of  5
rating by Moises Avramidis
"If anyone is looking for a great agency to work with, look no further! You’re treated as a person, not just as another number in the books. They value your time, as well as are extremely proactive with communication and transparency."
We responded:
"Thank you so much for your review! We definitely think our customers are more than a number- they are like family to us! Car insurance is tricky- and we want our customers to know what they are getting, and have a trusted person to talk to! Thanks for taking the time to let others know how you feel! We appreciate it! "
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Ciera Williams

June 6, 2025

5  out of  5
rating by Ciera Williams
"Needed to get added on my mom’s car insurance and they had it done so quickly! So easy and super friendly staff."
We responded:
"Thank you so much Ciera! We know how busy everyone is- and we try to take as little of your precious time as possibly- while still making sure we have taken care of you and your needs! Thank you for taking the time to review us! "
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Michael Rossman

June 5, 2025

5  out of  5
rating by Michael Rossman
"Couldn’t ask for a better team. Always available and responsive and they put in the hard work to get the most for their clients. I’ve been with Jolene’s team since I learned how to drive and wouldn’t look elsewhere."
We responded:
"Thank you so much for taking the time out of your busy day to leave us a review! We appreciate it- and you! Your loyalty is so special- but not nearly as special as you and your family are to us! Thank you so much for all the years you have been with us. "
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Amber Condley

May 30, 2025

5  out of  5
rating by Amber Condley
"Awesome and very helpful team!"
We responded:
"Thank you so much Amber! Especially Maci! She’s the best! Thank you for taking the time to give us a review! "
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Christina Salazar

May 28, 2025

5  out of  5
rating by Christina Salazar
"Great costumer service. I was given immediate help when I walked through the door. Staff was very friendly and accommodating"
We responded:
"Thank you SO much Christina! Whether you come in for car insurance as a new customer, or a claim as an existing customer, we promise to always greet you with a smile and treat you like family! We thank you for taking the time to review us! "
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Kim Ashmun

May 28, 2025

5  out of  5
rating by Kim Ashmun
"Staff was incredibly informed and polite. Would highly recommend this agency for your insurance needs!"
We responded:
"Thank you Kim! Car insurance and home insurance are confusing and it’s our job to make it less so! Thank you for taking the time to review us! We appreciate you! "
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Madison E

May 28, 2025

5  out of  5
rating by Madison E
"This place was wonderful and so easy to work with!"
We responded:
"Hi Madison! We like the new place too! And you are also wonderful! Thank you for the review!!"
Profile photo of Kyle Ashmun

Kyle Ashmun

May 28, 2025

5  out of  5
rating by Kyle Ashmun
"Great people to work with!"
We responded:
"Thanks Kyle! You’re pretty awesome to work with too!!"
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Michelle Herrera

May 27, 2025

5  out of  5
rating by Michelle Herrera
"This company is absolutely amazing calling for information and the lady helping me was so kind answering all my questions and concerns definitely recommend 10 out of 10."
We responded:
"Thank you so much Michelle! When it comes to car insurance- there are LOTS of things to be concerned about- we want to make sure each of the people we speak to, whether they become customers or not, have the answers they need to make an informed, educated decision. Thank you for taking the time to review us!"
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Taylor Oliver

May 27, 2025

5  out of  5
rating by Taylor Oliver
"The team at Jolene Kahlor has exceptional customer service! They are professional and responsive. Definitely recommend working with them!"
We responded:
"Thank you Taylor! We are so lucky to get to work with you, and know you! We appreciate you taking the time to review us! "
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Kasey McCarthy

April 8, 2025

5  out of  5
rating by Kasey McCarthy
"Absolutely love the service I have received from Jolene! She is professional and I feel confident they she has my best interest in mind at the best cost I have found!"
We responded:
"Thank you Kasey! Thanks for being a wonderful part of office. We treasure your business and promise to always take care of you and your insurance needs! "
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Laila Jerome

March 14, 2025

5  out of  5
rating by Laila Jerome
"Brittany was very nice and helped me with
my new car insurance policy. Also got a great rate!"
We responded:
"Nice people and great rates! I couldn’t ask for a better review! We strive to offer friendly, kind service, educate our customers on what insurance is and why we have it, and save money wherever we can! Thank you so much for taking the time to review our office, and Brittany! We appreciate it! "
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rchristian

February 18, 2025

5  out of  5
rating by rchristian
"First rate operation in all respects! Outstanding customer service year after year! Thank you for making insurance easy!"
We responded:
"Thank you so much! We appreciate the review- especially when it comes from one who knows small business so well! Talk to you soon! "
Profile photo of Annalyse Komoroske Denio

Annalyse Komoroske Denio

February 10, 2025

5  out of  5
rating by Annalyse Komoroske Denio
"Amazing, knowledgeable staff, always responsive and willing to work with you to get the best coverage at the best rate!"
We responded:
"Thank you so much for your review! We love to help find savings where we can- without sacrificing coverage! Talk to you at your next review!!!"
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Dave M

January 8, 2025

5  out of  5
rating by Dave M
"I'm 50 years old and I have NEVER had such a wonderful insurance company! And I've shelled out for the best! Not only are they reasonable but Jolene is very hands on! Don't bother shopping elsewhere, this is home! I love this company!! Absolutely wonderful business. Jolene is hard working, incredibly knowledgeable and very thoughtful. Go to the best!"
We responded:
"Aww! Thank you so much! This made my week! We certainly appreciate you, and love that you feel at home with us! That’s exactly the vibe we are going for! Thanks for being you!"
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Lynsey Gillespie

January 8, 2025

5  out of  5
rating by Lynsey Gillespie
"Jolene and her team are professional, helpful, and provide fantastic customer service. Whenever I have had any issue question or problem Jolene has always been quick to respond and help, highly recommend her!"
We responded:
"Thank you so much for your kind review Lynsey! We have always loved working with you! "
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Rich W

September 9, 2024

5  out of  5
rating by Rich W
"A great company to do business with."
We responded:
"That you Rich! It was so nice meeting you both! "
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ojustracing

June 30, 2024

5  out of  5
rating by ojustracing
"I've been with State Farm since the late 80's in the old location. We moved from the area. So we reached out to Jolene at our new place for auto home and life insurance. While we never have met the team Face to Face, while each and every time we talk they feel like Family!!!! Jolene and the Team keep up the great work. The Olivers."
We responded:
"Thank you so much guys!!!! We feel the same way about you guys! It feels as though we have known you for years! And thank goodness for video conferences! Thank you for taking the time to write a review! We love you guys! "