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Profile photo of a State Farm Agent named: Jolene Kahlor Piazza

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State Farm® Insurance Agent

Jolene Kahlor Piazza

1820 Western Avenue
Albany, NY 12203-4622

one mile past Crossgates mall Johnston Rd entrance

Profile photo of a State Farm Agent named: Jolene Kahlor Piazza

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 4:30pm
After Hours by Appointment
Call or text us 24 hours a day!


1820 Western Avenue
Albany, NY 12203-4622


English, French


My office prides itself on our kid and pet friendly office environment, and we make insurance fun! My team and I strive to help our community understand the insurance that they have, and uncover any gaps that may need to be addressed. Through biannual reviews we truly get to know you and your needs!

I strongly believe in the value of life insurance and income protection. I have experienced it being there to protect people when it was needed most. All of our quotes are free, as well as our insurance and financial services reviews. We offer reviews for life insurance, home insurance, car insurance, jewelry insurance, commercial insurance, renters insurance, and now pet insurance! Get a quote on your boat insurance, ATV insurance or motorcycle insurance too! Please call or text us to schedule a free review!

We are present in our local community, and try to be more than just an insurance agency. Through community service events, we try to bring information and resources to the areas that need it most. Being a good neighbor is our goal, and we continue to work towards that goal on a daily basis. Whether it is through donations to the local food pantry, support of YMCA programs, dinner for front line workers, or random gifts for essential employees, craft bags for local children's programs, or sponsorships for local teams, we try to make a difference on an individual level on a daily basis. Every month we sponsor a local business, in an effort to keep our small businesses strong! Keep an eye out for us in the 12203, 12084 and 12009 zip codes and all of the capital district! When you support our local business, you are helping to employ people in our community, and allow us to expand our community service reach! We thank you for that support!

About Me:

University of Albany, B.A

Guilderland Chamber of Commerce Member

Ambassador Club Member

State Farm Agent since 2015

Resident of Altamont, New York

Mother of three amazingly adorable children

Female business owner

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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Our mission is to help the community and our State Farm customers manage the risks of everyday life by providing guidance in a kind, respectful, and enjoyable environment.

We pride ourselves on our kid and pet friendly office environment. Insurance can be fun! My team and I strive to help our community understand the insurance that they have, and uncover any gaps that may need to be addressed. Through biannual reviews we truly get to know them and their needs!

Brittany Conti has been with me since 2018 and is she has been a wonderful addition. She is quick to respond, and keeps us organized. Her focus is auto and home insurance. She loves to get to know the customers well in order to make sure their policies fit their needs. Brittany makes sure that she knows what is important to them, and that we take care of those things first! Each customer is different, and their needs and goals are different as well! Brittany recenlty welcomed her first child and has thrived as a mother. Lets face it, to those of us that know he, she has always been a mother figure!

Maci Ashmun joined the team in November of 2020. She recently moved to Connecticut, and is one of my "remote" employees. Though she isn't in office, she is able to assist our customers with all of their needs. Being a licensed representative she can help with the purchase of a new auto, home or renters policy, and is quickly becoming a master of the recreational vehicle policy! While working from home, she also cares for her beautiful daughter and her two wonderful pups. We miss seeing them in office each day, but are so greatful that she has decided to stay on and help service our customers.

Kasey Nobles joined our team in April of 2022 and has picked up on the world of insurance so quickly! With a background in banking and computer science. She will be able to help you whether she is here in the office, or working remotely! She has already been a great addition to our office, and you will be thrilled to speak to her! Kasey is the mom of two exceptional daughters, and a small business owner too! Whether you need assistance with an added vehicle, a bill question or a small business policy, Kasey is here to assist!

Colleen Mahoney has worked with me since opening day (and a little before!) She has been here for all the good, and the bad! After taking a year off to explore, and bring a beautiful baby into this world, she is back (baby in tow!) and we are thrilled to have her and her lovely little boy in the office. She focuses on educating customers on the benefits of life insurance and health insurance, and how that area of insurance is so important to protecting your families financial well being. If you haven't already, get on her calendar for this important discussion.

Whether it is purchasing a new home, refinancing a car, getting married, having a baby, or retiring, call us when these big life events happen! My team and I are here to help!


Brittany Conti

Account Manager

Brittany joined our team in October 2018. She quickly became an account manager, building her knowledge of the insurance and financial services industry since day one. She is community focused, and truly represents the values of a good neighbor. We are so lucky to have her as part of our team!

Maci Ashum

Customer Service Manager

Maci started with the Jolene Kahlor State Farm in December of 2020, after she and her husband moved here from Texas! She is kind, compassionate and knowledgeable. She has been an asset to our team since day one!
Available Positions

Click to view all of Jolene's current openings!

Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.